Thank you for choosing Utsavika. We are committed to delivering your products safely and on time. All orders are processed within one to two business days after payment confirmation. Orders placed on weekends or public holidays are handled on the next working day.
We offer reliable delivery services across India. Orders to metro cities usually arrive within three to five business days, while delivery to other locations may take anywhere between five to seven business days. Any applicable shipping charges will be displayed at the time of checkout. Cash on Delivery is available for selected pin codes within India, and additional charges may apply depending on the location.
As soon as your order is shipped, we will send you a tracking link through SMS, Email, or WhatsApp so you can follow your order’s journey until it reaches your doorstep. Pre-order and customized items may require seven to twelve business days to dispatch, and the estimated delivery schedule will be shared at the time of purchase.
If the courier service is unable to deliver the package due to an incorrect address or unavailability of the customer, they will attempt delivery again. In case the parcel is returned to us after multiple failed attempts, additional shipping charges may apply for resending the order. Delivery timelines may be affected due to unforeseen circumstances such as extreme weather, festival rush, or logistical delays, but we promise to keep you updated if any such situation arises.
